Spa Arrival Policy

Spargo Salon & Spa advises that all customers arrive at least 15 minutes prior to any spa service. This will allow time to fill out any appropriate paperwork and get changed for your service. All appointments will start at the time scheduled. If you arrive after the scheduled appointment time, we may need to reschedule or change the duration of your appointment.

Bridal & Group Policy

All bridal parties and group appointments are booked on a first come first serve basis. A credit card is required for group bookings. Any cancellations must be at least 3 days in advance. 

Cancellation Policy

We ask that a 24 hour notice be provided when cancelling appointments. If an appointment is not cancelled within a 24 hour notice a credit card will be required to be kept on file to reschedule. If a second appointment is not properly cancelled the card on file will be charged at 50% of the service. If a third or any following appointments are not properly cancelled, the card on file will be charged 100% of the service. Our service providers are commissioned employees, their time—as is yours—is very valuable. No show and last minute cancelled appointments represent lost wages, as well as potential other clients that could have been served.

Late Arrivals

If you are running late, a phone call is always appreciated. We recommend arriving 10-15 min prior to your appointment time. All services will end at the scheduled time so that the next guest will not be delayed. Any guest arriving 15 minutes late or more may be asked to reschedule.

MediSpa Services

A credit card is required for all MediSpa services. 

Couples Services

A credit card on file is required for all couple's services. Cancellations must be at least 24 or more to avoid any fees. 

Massage Services 

Due to our extensive waitlist and high demand for massage, a credit card on file is required to book massage appointments.